AGB

Witch Hat Atelier Merch – Terms of Service

Last Updated: 28/08/2025

Welcome to Witch Hat Atelier Merch! By visiting or using our website, you agree to follow these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return Policy. Please read carefully before browsing or making a purchase.

These Terms outline your rights and responsibilities while using our site, shopping, or engaging with our content. By using our services, you confirm that you understand and accept these conditions.

1. Overview

These Terms govern your use of witchhatatelier-merch.com, including browsing, purchasing, and interacting with our content. Using the site constitutes your agreement to comply with these terms, as well as any future updates we may make.

We reserve the right to modify these Terms at any time. Continued use of the site indicates your acceptance of any changes.

2. User Requirements

To use our website or place orders, you must:

  • Be 18 years or older, or have parental/guardian consent.
  • Provide accurate, current, and complete information when creating an account or placing an order.
  • Use the site lawfully and avoid fraudulent or unauthorized activity.

Compliance ensures a safe, fair environment for all fans of Witch Hat Atelier.

3. Orders and Payment

Placing an Order
To purchase from our store:

  1. Browse our Witch Hat Atelier merchandise collection.
  2. Add items to your cart.
  3. Enter shipping and payment information.
  4. Complete the checkout process.

Accepted Payment Methods

  • Major credit and debit cards
  • PayPal
  • Other payment options displayed at checkout

All payments are processed in USD, and full payment is required to confirm your order.

Order Confirmation
After placing an order, you will receive a confirmation email. We reserve the right to cancel orders due to:

  • Inventory errors
  • Payment or processing issues
  • Suspected fraudulent activity

You will be promptly notified if an order is canceled.

4. Pricing and Availability

  • All prices are in USD and may include applicable taxes.
  • Shipping costs are calculated at checkout.
  • While we aim for accuracy, we may correct pricing errors. If a price changes after your order, we will contact you to confirm how you wish to proceed.
  • Availability may change, especially for limited edition items.

5. Shipping Policy

We provide domestic and international shipping to most countries.

  • Delivery times are estimates and may be affected by customs, weather, or courier delays.
  • For detailed shipping rates, estimated delivery times, and customs information, please see our Shipping Policy.

6. Returns and Refunds

Your satisfaction matters. Please refer to our Return Policy for details on eligibility, returns, and exchanges.

  • Some items, including personalized or limited edition merchandise, may not be returnable.
  • Refunds and exchanges are processed according to our Return Policy after items are received and inspected.

7. Intellectual Property

All content on witchhatatelier-merch.com, including text, images, graphics, logos, and product designs, is owned by us or our content providers.

  • Unauthorized use, reproduction, or distribution is prohibited.
  • You may not use our content for commercial purposes without written permission.

8. Disclaimer

Products and services are provided “as is.” While we strive for accuracy, we do not guarantee error-free content or product availability.

  • Colors, sizes, and appearances may vary slightly from images.
  • We are not responsible for individual interpretations or uses of our products.

9. Limitation of Liability

Witch Hat Atelier Merch is not liable for indirect, incidental, or consequential damages from using the website or products.

  • Total liability is limited to the price paid for the product.
  • This applies to claims under warranty, contract, or tort law.

10. Privacy and Data Use

We respect your privacy. By using our site, you agree to our Privacy Policy, which outlines how we collect, store, and use your personal information.

  • Data is used to process orders, communicate updates, and improve services.
  • We do not sell your information to third parties.

11. Policy Updates

We may update these Terms from time to time. Updates will be posted here. Continued use of the website indicates acceptance of any revisions.

  • Major changes will be communicated via email where possible.

12. Legal Jurisdiction

These Terms are governed by the laws of the region where Witch Hat Atelier Merch operates.

  • Disputes should first be addressed through discussion or mediation.
  • If legal action is necessary, you consent to the exclusive jurisdiction of courts in our operating region.

13. Contact Us

For questions or clarifications regarding these Terms:

We aim to provide transparent, fair terms to ensure your shopping experience is magical, safe, and enjoyable.